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Forum Discussion
Solved
Orbi RBR20 and Satellites Repeatedly Losing Internet
Hello, I've had the Orbi for about 5 months now. It works well most of the time, except about once every three or four days. At that time it drops the internet, comes back on, drops the internet ...
I pulled both satellites off. The issued continued, though with less frequency. It became about once every day or two. I added both satellites back. The first about a week later and the second about a week after that. The frequency of interruptions did not change with zero, one, or two satellites.
About a week ago, I downloaded the most recent firmware on the router (V2.3.5.30) and satellites. Since then, I have not experienced the interuptions that had been occuring. The network appears to be more stable.
Thank you FURRYe38 for your support
Can you turn OFF the RBSs temporarily and test with just the RBR to see if the wifi there works ok?
Then add 1 RBS, the one at 30feet out. Turn it on and test again.
The one at 24feet is too close. Lets see if using just the RBR first ensures the wifi works there, then try with just 1 RBS at 30 feet out.
I pulled both satellites off. The issued continued, though with less frequency. It became about once every day or two. I added both satellites back. The first about a week later and the second about a week after that. The frequency of interruptions did not change with zero, one, or two satellites.
About a week ago, I downloaded the most recent firmware on the router (V2.3.5.30) and satellites. Since then, I have not experienced the interuptions that had been occuring. The network appears to be more stable.
Thank you FURRYe38 for your support
Glad it's working again for you. Please mark your thread as solved so others will know.
Enjoy.
Problems-123 wrote:I pulled both satellites off. The issued continued, though with less frequency. It became about once every day or two. I added both satellites back. The first about a week later and the second about a week after that. The frequency of interruptions did not change with zero, one, or two satellites.
About a week ago, I downloaded the most recent firmware on the router (V2.3.5.30) and satellites. Since then, I have not experienced the interuptions that had been occuring. The network appears to be more stable.
Thank you FURRYe38 for your support