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Forum Discussion
Orbi RBR20 connectivity issue with Samsung TV
I have recently upgraded my router to Orbi RBR20. Ran into issue connecting to internet (Netflix and YouTube) from my Samsung TV (UA55KS7500). Ran self diagnosis from the TV and I received the follow...
Garygc wrote:............. received the following error message “ISP Blocking Service Error code 202”. .......
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8 (or traceroute 8.8.8.8 if you're using a Mac computer)
- If you see two private IP addresses listed in the first two hops then you have double NAT. Please check the model of your ISP modem and if you have a manual for it.
- If you see only one private address and the second hop shows a public address, then you’re all good and we need then to troubleshoot further to find the root cause of the issue,