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Forum Discussion
Pbryant
Jul 04, 2019Aspirant
Orbi RBR20 constantly dropping connection on all supported devices (since upgrade to V2.3.5.26).
Orbi RBR20 constantly dropping connection on all supported devices (since upgrade to V2.3.5.26). Connections last only a minute or two. Started immediately upon upgrade two days ago. Today, I had to ...
- Jul 15, 2019
Update to Orbi RBR20 problem.
The problem has been solved. Corrected problem through use of the ORBILogin web-based site. I thank everyone for their assistance.
FURRYe38
Jul 07, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Try a factory reset on the RBR and then setup from scratch...