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Forum Discussion
shaheernoor
May 29, 2020Guide
Orbi RBR20 disconnecting when Xbox One connects to an online game
I have one Orbi RBR20 Router and a Satellite placed throughout my home and both work great with speeds and range up to par. However once a day, when my Xbox One is on an online game, then the WiFi co...
- May 30, 2020try putting the xbox in the dmz
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
shaheernoor
Jun 23, 2020Guide
Do i need to keep the DMZ server webpage open for it to work? If not, then I am still experiencing the same issue as before. I do not understand why this is, it is a new router which comfortably fits the number of devices we run, yet it still runs into problems when the Xbox switches from various multiplayer lobbies.
If there is any fix please let me know.
FURRYe38
Jun 23, 2020Guru - Experienced User
DMZ should be disabled.
Did you configure and run thru the last suggestion?
Does the problem happen if the xbox is wire connected to the RBR?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).