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Forum Discussion

malibuskier's avatar
malibuskier
Follower
Dec 22, 2019

Orbi RBR20 Firmware update issue

Hello,            I just attempted to update my Orbi RBR20 system to firmware v2.3.5.36 but was only partially successful.  The router shows the correct version but the satelite show v2.3.5.26.  At ...
olGrump's avatar
olGrump
Initiate
Dec 22, 2019

HI I received an email that there is a firmware  update, i have at present v2.3.5.26 showing on the router and two satellites but when I go to update I keep getting a messege back saying " no updates availible " something is not quite right here, what do you do ???

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Dec 22, 2019

    If you are happy with the Orbi now, leave it alone.

    If there is anything that is "not working", please post a question and give people a chance to weigh in on solutions.

     

    (these damn emails are SO FRUSTRATING)

    • Neeik's avatar
      Neeik
      Aspirant
      Feb 28, 2020

      I have a problem, RBR20 additional satelite doesn't work via daisy chain, I have Router > Sat-1 > Sat-2 setup, I checked the setting for daisy chain is enabled via admin, changed sats around, changed settings & rebooted numerious times.

       

      What I can see is the sat furthest away keeps trying ( and failing ) to connect to the router.... why... its not going to work sat2... your just to far away mate.... sat-1 is only 20 feet away, connect to that, I am thinking about firmware update as I am on V2.3.5.26, but I just know its going to give me more problems reading everyone else's posts..... any other suggestions anyone ? or do I bite the bullet ?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 28, 2020

        30 feet is recommended in between RBR and RBS and in between RBSs to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

         

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?

         

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

         

        Has a factory reset and setup from scratch been performed since last FW update?

         

        What is the Mfr and model# of the ISP modem the NG router is connected too?