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Forum Discussion
Orbi RBR20 iOS dropping wifi connection issue (only iPads and iPhones)
I have just added a 2nd satellite to my configuration this morning and still my iPhone X keeps disconnecting from WiFi. I realize that I'm on cellular yet again. It drops several times an hour, an...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
There is newer FW available for the 5 series Orbi: