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Forum Discussion
Orbi RBR20 Keeps Rebooting
I recently bought and installed an Orbi RBR20 Router with 1 satellite, and updated to newest firmware v2.3.5.26 . It was working fine for about week. But now the router is randomly rebooting itse...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
I'm not sure of my modem, I don't have ccess to it, in landlords area of the building.
House is 2300 sq feet
Satellite was 30 feet away.
No wifi neighbors around.
I Factory reset then did all the things you suggested.
Channel on 1 for 2.4 and 40 for 5
I've enabled Beamforming, MIMO and WMM. I've disabled Armor, Circle, DaiseyChain, Fast Roaming, IPv6 and I've set the 20/40 to 40 only.
Then I rebooted everything.
At first this caused the system to reboot everytime someone connected to the satellite. After unplugging the satellite I had good connection and no reboot problems for 18 hours (longest yet since problem began.)
Now I've had 2 reboots again in the last 2 hours. So back to the same problem.
So your landlord runs you a cable from his modem or router?
Would need to know if his modem has a built in router or not or if he runs your service from a router. What IP address are you seeing on the RBRs WAN internet port with in the RBRs web page? Under Advanced Tab.
Possible bad connection with what ever is in front of the RBR.
If you turn OFF the RBS, just run the RBR alone, does it still reboot?
When you saw the 2 reboots, was the RBS ON or OFF?
- The modem is a NanoStation M5 5ghz indoor/outdoor airMax 16dBi CPE
Its just a modem not a router, my Orbi is the only thing plugged into the modem.
My router IP address is 192.168.1.1
My internet port IP address is 192.168.198.216
My IP subnet mask is 255.255.255.0
My domain name server is 192.168.198.1
My RTS satellite is unplugged. Crashes continue to happen with only the RTR running.What happens if you configure the RBR for AP mode?
