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Forum Discussion
LARRYSTIT
Oct 23, 2019Tutor
Orbi RBR20 Keeps Rebooting
I recently bought and installed an Orbi RBR20 Router with 1 satellite, and updated to newest firmware v2.3.5.26 . It was working fine for about week. But now the router is randomly rebooting itse...
LARRYSTIT
Oct 24, 2019Tutor
I'm not sure of my modem, I don't have ccess to it, in landlords area of the building.
House is 2300 sq feet
Satellite was 30 feet away.
No wifi neighbors around.
I Factory reset then did all the things you suggested.
Channel on 1 for 2.4 and 40 for 5
I've enabled Beamforming, MIMO and WMM. I've disabled Armor, Circle, DaiseyChain, Fast Roaming, IPv6 and I've set the 20/40 to 40 only.
Then I rebooted everything.
At first this caused the system to reboot everytime someone connected to the satellite. After unplugging the satellite I had good connection and no reboot problems for 18 hours (longest yet since problem began.)
Now I've had 2 reboots again in the last 2 hours. So back to the same problem.
FURRYe38
Oct 25, 2019Guru - Experienced User
So your landlord runs you a cable from his modem or router?
Would need to know if his modem has a built in router or not or if he runs your service from a router. What IP address are you seeing on the RBRs WAN internet port with in the RBRs web page? Under Advanced Tab.
Possible bad connection with what ever is in front of the RBR.
If you turn OFF the RBS, just run the RBR alone, does it still reboot?
When you saw the 2 reboots, was the RBS ON or OFF?
- LARRYSTITOct 26, 2019TutorThe modem is a NanoStation M5 5ghz indoor/outdoor airMax 16dBi CPE
Its just a modem not a router, my Orbi is the only thing plugged into the modem.
My router IP address is 192.168.1.1
My internet port IP address is 192.168.198.216
My IP subnet mask is 255.255.255.0
My domain name server is 192.168.198.1
My RTS satellite is unplugged. Crashes continue to happen with only the RTR running.- FURRYe38Oct 26, 2019Guru - Experienced User
What happens if you configure the RBR for AP mode?
- LARRYSTITOct 26, 2019TutorI tried that earlier.
The internet went out every 30 seconds or so. The SSID is still active and my devices stay connected but they all say no internet connection (as opposed to the reboot problem that makes the SSID disappear from all my devices until the reboot finishes).
Then the internet is back on for the devices for another 30 seconds or so before going back offline over and over again.
This happened with the old settings and the satellite plugged in.
Just put it in AP mode now with the new settings from the first post and no RTS and it's stable for now. I'll report if i get a reboot crash in the next 24 hours.