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Forum Discussion
LARRYSTIT
Oct 23, 2019Tutor
Orbi RBR20 Keeps Rebooting
I recently bought and installed an Orbi RBR20 Router with 1 satellite, and updated to newest firmware v2.3.5.26 . It was working fine for about week. But now the router is randomly rebooting itse...
fmalloy
May 30, 2020Luminary
I am having the exact same problem with a days-old RBR20 - spontaneous rebooting of the router. Could it really be sensitivity to the line voltage? I'm in a relatively new house, and haven't seen the lights flicker or any other sign of spikes or sags.
I guess I'll try swapping one of the satellite power bricks with the router.
I upgraded to Orbi from a very unreliable Nighthawk R7000 but decided to give Netgear another chance. Very disappointing...
CrimpOn
May 30, 2020Guru - Experienced User
Power fluxuations used to bother me until I purchased a substantial UPS for my "office" (modem, Orbi, switch, desktop computer) and small UPS for my Orbi satellite and Tivo (being Linux, the Tivo takes forever to restart after a power outage).
Besides being a "good practice", UPS would also rule out power "fluxuations" as a cause of the problem.
- fmalloyMay 30, 2020Luminary
To be straight - you shouldn't need to buy a UPS for a router. It should be designed to handle minor power-line fluctuations without rebooting. I have many devices plugged in - computers, TVs, and other electronic devices that don't have such problems with the power. I could understand it if rebooted say, during an electrical storm, but we have very stable power here where I live.
- CrimpOnMay 30, 2020Guru - Experienced User
fmalloy wrote:To be straight - you shouldn't need to buy a UPS for a router.
I agree, electrical devices should withstand power interruptions, spikes, etc. There have been a number of posts in the past few months stating, "had a power outage and my Orbi is now DEAD, and out of warranty." When our power goes "blip" and we have to go around and reset every electric clock in the house (oven, microwave, refrigerator, bedside, etc. etc.), the Tivo says, "Just a few minutes more", I got tired of it really quickly.
The question was "could power fluxuations be causing this"? My answer is, "probably not, but you can eliminate that as a possibility by using a UPS."
- fmalloyMay 31, 2020Luminary
Sure, I understand your point. In my case, I've never had a computer, clock, or any other electronic device reset or hang up. Our power here is very stable, and we never have electrical storms. I'm in a modern home and the lights never flicker.
I have an old Apple AirPort Extreme power supply - 12V with the same connector. It has a better amperage rating (1.8A vs. 1.5A) and the same polarity. The power brick looks beefier and a better quality and may have cleaner, more stable output voltage. I am going to try that and see if it improves things.
A well-designed, quality power supply should have enough filtering and capacitance to handle minor fluctuations. Perhaps Netgear is shipping power warts that just barely provide enough voltage.