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Orbi RBR20 Losing Configuration
About once a month, for the last three months, including this morning, I lose my internet connection on all devices. It's working one day, and during the night, it goes out (I'm woken by the lights o...
OP here.
This weekend I took the advice of this thread and things I had learned, and have resolved the issue.
1) I didn't use the mobile app. I used an ethernet connected PC, and using Firefox, I connected to orbilogin.com. I had wasted lots of time at the beginning of this trying to use Chrome - which refuses to login correctly, and had to find in a forum that Chrome doesn't work. Would be nice if NG would fix that BUG.
2) I downloaded both of the new .48 firmware zip files (one for the Satellites, one for the router) and extracted the .img files).
3) I installed the satellite firmware updates first. Tedious doing three separate installs, but no problems.
4) I installed the router firmware update. No problems. I downloaded a backup config after all the updates for safekeeping.
After restarting everything, it all works. No issues at all. In fact I'm getting better connection on one of the daisy-chained satellites than before the update.
I'm ready to call this case closed. Thanks all.
PHardy and FURRYe38, Thanks for that info.
I'd pulled my updates directly from the separate RBR20 router/ RBW30 satellite pages, where .44 was not available.
I'm still having issues with the 2.3.0.28 code, with satellite removed from the system.
It hasn't lost config since the udpate yesterday, but I've had various WiFI drops and 3 random reboots today.
Curiously, it seems related to device connectivity TO the Orbi. I found there is an Orbi https://IP-add/debug.htm page, where you can pull debug logs, enable telnet access (But NO SSH!), and enable a Lan/Wan PCAP. Finally.. geek stats!
I've also changed the Lan subnet to a 172.x.x.x network and reduced wireless strength to 75%
I'll wipe it again and push the 2.3.1.44 code, sans satellite, and see how it progresses.
I really hope that resolves the stability, because the unit had worked fantastic for months, but totally jumped the shark within the last 2 weeks, and nothing but problems, since.
Good to hear. Enjoy. :smileywink:
Steve_Hil wrote:
PHardy and FURRYe38, Thanks for that info.
I'd pulled my updates directly from the separate RBR20 router/ RBW30 satellite pages, where .44 was not available.
I'm still having issues with the 2.3.0.28 code, with satellite removed from the system.
It hasn't lost config since the udpate yesterday, but I've had various WiFI drops and 3 random reboots today.Curiously, it seems related to device connectivity TO the Orbi. I found there is an Orbi https://IP-add/debug.htm page, where you can pull debug logs, enable telnet access (But NO SSH!), and enable a Lan/Wan PCAP. Finally.. geek stats!
I've also changed the Lan subnet to a 172.x.x.x network and reduced wireless strength to 75%
I'll wipe it again and push the 2.3.1.44 code, sans satellite, and see how it progresses.
I really hope that resolves the stability, because the unit had worked fantastic for months, but totally jumped the shark within the last 2 weeks, and nothing but problems, since.