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Orbi RBR20 Losing Configuration
About once a month, for the last three months, including this morning, I lose my internet connection on all devices. It's working one day, and during the night, it goes out (I'm woken by the lights o...
OP here.
This weekend I took the advice of this thread and things I had learned, and have resolved the issue.
1) I didn't use the mobile app. I used an ethernet connected PC, and using Firefox, I connected to orbilogin.com. I had wasted lots of time at the beginning of this trying to use Chrome - which refuses to login correctly, and had to find in a forum that Chrome doesn't work. Would be nice if NG would fix that BUG.
2) I downloaded both of the new .48 firmware zip files (one for the Satellites, one for the router) and extracted the .img files).
3) I installed the satellite firmware updates first. Tedious doing three separate installs, but no problems.
4) I installed the router firmware update. No problems. I downloaded a backup config after all the updates for safekeeping.
After restarting everything, it all works. No issues at all. In fact I'm getting better connection on one of the daisy-chained satellites than before the update.
I'm ready to call this case closed. Thanks all.
Has v44 solved this for you?
sjayt wrote:
About once a month, for the last three months, including this morning, I lose my internet connection on all devices. It's working one day, and during the night, it goes out (I'm woken by the lights on the satellite in my bedroom.
Each time I've gone through the same drill. First I check the ORBI app on my phone, and it asks me to login. It doesn't like my password, so I try the default password, and it logs me in. The router acts as if it's never been set up - losing the admin password I had set, the wifi network name, names of the three satellites, passwords, everything.
If I bypass the ORBI router and connect a laptop directly to the cable modem I determine that my Internet connection is fine.
I'm forced to go through the setup procedure again. Then it works.
I've tried just restarting the router, but that doesn't work - only going through the setup wizard, on a computer connected by ethernet, will let me get going again. Any idea why this is happening? Could I have a bad router? Firmware says it's on the latest version on all of the units.
NO. If you look back to early in this thread, I was using v44 from the start. See my screen cap from the ORBI app. Everyone's recommendation to upgrade to .44 seems to have ignored this fact.