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Forum Discussion
sjayt
Mar 29, 2019Guide
Orbi RBR20 Losing Configuration
About once a month, for the last three months, including this morning, I lose my internet connection on all devices. It's working one day, and during the night, it goes out (I'm woken by the lights o...
- Apr 29, 2019
OP here.
This weekend I took the advice of this thread and things I had learned, and have resolved the issue.
1) I didn't use the mobile app. I used an ethernet connected PC, and using Firefox, I connected to orbilogin.com. I had wasted lots of time at the beginning of this trying to use Chrome - which refuses to login correctly, and had to find in a forum that Chrome doesn't work. Would be nice if NG would fix that BUG.
2) I downloaded both of the new .48 firmware zip files (one for the Satellites, one for the router) and extracted the .img files).
3) I installed the satellite firmware updates first. Tedious doing three separate installs, but no problems.
4) I installed the router firmware update. No problems. I downloaded a backup config after all the updates for safekeeping.
After restarting everything, it all works. No issues at all. In fact I'm getting better connection on one of the daisy-chained satellites than before the update.
I'm ready to call this case closed. Thanks all.
aaronka
Apr 01, 2019Guide
I started having the exact same issue with my RBR20 on v2.2.1.210 around Mid-March as well. I had been running that version since close to its release date and never had any issues with it. Upgrading to v2.3.0.28 did not resolve the issue. I'm waiting on a RMA replacement router and then when update it to v44 to see if it is more stable.
I find it very interesting though that this issue cropped up for several of us around the same time. Could it be a exploit was discovered in the 2.2.1.210 firmware and someone finally figured out how to use it to affect our systems????
FURRYe38
Apr 01, 2019Guru - Experienced User
It is interesting that some users with the 20 series are experiencing this issue all of a sudden. Some have got it working with v44, if not, hopefully the RMA will be the end of it.
aaronka wrote:
I started having the exact same issue with my RBR20 on v2.2.1.210 around Mid-March as well. I had been running that version since close to its release date and never had any issues with it. Upgrading to v2.3.0.28 did not resolve the issue. I'm waiting on a RMA replacement router and then when update it to v44 to see if it is more stable.
I find it very interesting though that this issue cropped up for several of us around the same time. Could it be a exploit was discovered in the 2.2.1.210 firmware and someone finally figured out how to use it to affect our systems????