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Solved
Orbi RBR20 Losing Configuration
About once a month, for the last three months, including this morning, I lose my internet connection on all devices. It's working one day, and during the night, it goes out (I'm woken by the lights o...
OP here.
This weekend I took the advice of this thread and things I had learned, and have resolved the issue.
1) I didn't use the mobile app. I used an ethernet connected PC, and using Firefox, I connected to orbilogin.com. I had wasted lots of time at the beginning of this trying to use Chrome - which refuses to login correctly, and had to find in a forum that Chrome doesn't work. Would be nice if NG would fix that BUG.
2) I downloaded both of the new .48 firmware zip files (one for the Satellites, one for the router) and extracted the .img files).
3) I installed the satellite firmware updates first. Tedious doing three separate installs, but no problems.
4) I installed the router firmware update. No problems. I downloaded a backup config after all the updates for safekeeping.
After restarting everything, it all works. No issues at all. In fact I'm getting better connection on one of the daisy-chained satellites than before the update.
I'm ready to call this case closed. Thanks all.
You should give this a try:
seems to help others...
RadRob wrote:
I second this complaint. I have been having the same issue as descrribed by the OP. Also restoring the previous config fails when trying to recover from the reset and results in yet another reset.
Hardware Version RBR20 Firmware Version V2.3.1.44 GUI Language Version V1.0.0.354 Operation Mode Router
This has happened several times over the last few months. This is the first post I have been able to find that is like my issue though.