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Forum Discussion
Codybuts
Sep 04, 2019Aspirant
ORBI RBR20 please help
hi recently upgraded my internet from 120 mbps to 1gb, they come and upgraded my modem and now im having issues with the orbi kicking my modem offline and no devices working hitron CODA-4589 is ...
- Sep 09, 2019I am going to accept the solution that it was the ISP modem all along..even after swapping out the hitron coda 4589 did just not want to keep my orbi online.
With my new Arris modem I have been staying online !
Just having slight issues with orbi speeds I will open a new thread and thanks for everyone who assisted and listened to me in this topic
FURRYe38
Sep 04, 2019Guru - Experienced User
Your ISP modem already has a built in router and wifi.
http://www.hitron-americas.com/product/coda-4589/
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router
I recommend you try option #2, if this doesn't work well, try option #3.