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Solved
ORBI RBR20 please help
hi recently upgraded my internet from 120 mbps to 1gb, they come and upgraded my modem and now im having issues with the orbi kicking my modem offline and no devices working hitron CODA-4589 is ...
- I am going to accept the solution that it was the ISP modem all along..even after swapping out the hitron coda 4589 did just not want to keep my orbi online.
With my new Arris modem I have been staying online !
Just having slight issues with orbi speeds I will open a new thread and thanks for everyone who assisted and listened to me in this topic
Hi I've already disabled the wifi on the modem, the 2.4 and 5g lights are off.
Firmware is up to date.
I stated I have tried ap mode and tried bridging it but it automatically keeps gateway option on because of my tv service.
The only part I don't understand is
"configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode."
Could you give me instructions on this please ? I'm ready to give up
Firmware is up to date.
I stated I have tried ap mode and tried bridging it but it automatically keeps gateway option on because of my tv service.
The only part I don't understand is
"configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode."
Could you give me instructions on this please ? I'm ready to give up
I have tried setting the Orbi as an Access Point and the problem remains. After a period of time, as long as 6 hours, devices connected to the Orbi lose internet, and I have to reboot the modem to get it back.
not our groups product but let me give few pointers..
1. What is the DHCP range for the Hitron vs Orbi? Make sure they are ON DIFFERENT ranges. Orbi has feature to change it but make sure they are actually different since your have Double NAT
2. Make sure Radio is ACTUALLY OFF. Lot of ISP modems tell you it is OFF but in the background they have their hotspot running. When you have 2 radios transmitting and so close, it will cause interference.
3. I believe if you have TiVO (who uses them now a days! Get Netflix, Hulu, HBO stream or Prime Video ) ISP will force you to have CODA in NAT mode Only. Not much you can do if they force you. But if you see a Bridge or NAT-Off option, try using TiVO in Bridge mode along with Orbi.
4. Increase distance between Orbi and Hitron CODA (instead of 1 ft, make it 3-5 ft with longer ethernet Cable)
5.
do post multiple screenshots of Orbi and Hitron CODA settings in imgur.com and provide links here.
- Thanks very much for the reply.
1.
DHCP .. is this just up address of each modem and orbi? If so all ips on modem access page and orbilogin seem different or off by a number .
2.
Radio as in 2.4 and 5g on my modem off? If so yes..the lights are also off
3.
I use tivo and Netflix all of it I have kids đ. Bridge mode unable because of the TiVo service.. I didn't bridge before upgrading modem..new modem from upgrading to 1g now I have issues
4.
Great distance orbi was hardwired to modem upstairs modem downstairsCan you try the RBR in AP mode with the ISP modem in router mode?
