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Codybuts's avatar
Codybuts
Aspirant
Sep 04, 2019
Solved

ORBI RBR20 please help

hi recently upgraded my internet from 120 mbps to 1gb, they come and upgraded my modem and now im having issues with the orbi kicking my modem offline and no devices working

 

hitron  CODA-4589 is my modem

and the orbi rbr20.

 

even with 0 sattelites running it is kicking my modem offline. unable to bridge the modem as it uses my tivo tv services i guess, but it was never bridged before i upgraded anyways.

multiple hours on the phone with no proper english help...

 

this is my last resort before i sell it and go get a google home or something.. i am fed up.. also getting under 100 mbps before and after upgrade, they want to send a replacement router but i dont see it the issue.. 

  • I am going to accept the solution that it was the ISP modem all along..even after swapping out the hitron coda 4589 did just not want to keep my orbi online.
    With my new Arris modem I have been staying online !


    Just having slight issues with orbi speeds I will open a new thread and thanks for everyone who assisted and listened to me in this topic

84 Replies

  • It seems as after walking around my house for a bit I check my speed and it's 50-100 and when I reload the wifi signal on my phone it goes back to where it should be..what would be causing this
    • ekhalil's avatar
      ekhalil
      Master

      Codybuts wrote:
      It seems as after walking around my house for a bit I check my speed and it's 50-100 and when I reload the wifi signal on my phone it goes back to where it should be..what would be causing this

      Can you please check if your phone was connected to the same Orbi node (Router/Satellite) before and after you disconnect the wifi and reconnect again?

      What I think happens is that your phone gets good speed when connected to specific Satellite/Router and then speed drops if it connects to the Satellite with bad backhaul, can this be right?

      Another thing is have you tried to disable Daisy Chain to force all Satellites to connect directly to the Router instead of connecting to each other in daisy channel topology?

      • Codybuts's avatar
        Codybuts
        Aspirant
        Thanks again for the reply .

        I get good wifi disconnecting and reconnecting beside satellites ( sat 2 only 100 ish atm ) ( sat 1 3-500).

        If I walk from sat 1 to my living room or kitchen ( above router ) speeds will decrease tremendously, if I reload the wifi it seems to be fine .


        With all of the other troubles I've been having, changing MTU and threshold, dynamic IP etc etc... Should I reconfigure the whole system again maybe ?? Cause I'm just gonna guess maybe the new modem fixed everything and with the last modem I had to change no settings .

        Just not sure what to do at this point or what to change .

        Could it be the transmit volume or whatever needs changing?

        All satellite are showing GOOD . Although sat 2 showed FAIR this morning. Maybe I should move it closer?
  • Everything is good on orbilogin.

    To me the problem seems to be with sat 2.. I just can't figure it out.

    Is sat 1 and sat 2 too close ? Is there anything else I can do, if I disconnect sat 2 I get reduced speeds to 20 Mbps..with sat 2 when working properly 150 ish ..and around 600 at router and sat 1 300 ish.. shouldn't I get mostly close to the same speeds everywhere? Thanksb
  • I am going to accept the solution that it was the ISP modem all along..even after swapping out the hitron coda 4589 did just not want to keep my orbi online.
    With my new Arris modem I have been staying online !


    Just having slight issues with orbi speeds I will open a new thread and thanks for everyone who assisted and listened to me in this topic