NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AndrewC63's avatar
AndrewC63
Aspirant
Aug 20, 2020

Orbi RBR20 QOS Quality of service feature does not work.

For whatever reason the Orbi seems to not evenly share the bandiwidth across my network. There doesnt seem to be an provison in the app or basic menus but I have found there is a hidden menu /QOS_mai...
AndrewC63's avatar
AndrewC63
Aspirant
Aug 20, 2020

Newest firmware 2.5.1.16

Motorola surfboard SB6141 its my modem I bought it not provided 

 

22 devices about 50/50 wired and wireless all computers are gigabit wired connections.

25mbps up and 2mbps down

 

Loging into my office computer to run autocad remotely. 

We have determined that for whatever reason the computer the company gave me is only for some reason during speed tests able to get 1mbps down either wired or wireless but I use a different computer on the same line and its getting full speed of 2mbps download.  

Video streaming or uploading on a different computer grinds that one to a halt so did google drive uploads but they have a built in bandwidth limiter that can be set to alleviate this problem. 

 

I dislike that orbi is so dummed down for the average consumer...  Is there any way to turn QOS off automatic? 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 20, 2020

Has a factory reset and setup from scratch been performed since last FW update? if no, I would do this first, walk thru the setup wizard with a wired PC or laptop. Do not enable Armor, Circle or do a speedtest thru QoS. Just leave it alone. 

 

Run a speedtest with Ooklas installable speed test app. Check speeds. 

 

For your ISP speeds, this maybe a to low for what your trying to do. You may need to upgrade to a faster speed package if your trying to do all this. The amount of devices is ok but it comes down to the ISP speeds vs bandwidth usage which maybe a bottle neck in the system. 

  • AndrewC63's avatar
    AndrewC63
    Aspirant
    Aug 20, 2020

    We have been running like this since march this year when the pandemic hit it's only been in the last few days been having an issues. 

    I'm looking at upgrading the speed but if orbi decides to send all the speed to one device everything else is dead even if we have gigabit fiber...