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Forum Discussion

dscheil's avatar
dscheil
Follower
Aug 09, 2020

Orbi RBR20 Registration Problem

User error here.

 

I replaced my sister-in-law's Xfinity wifi router with an Orbi.  The improvement in speed and stability was dramatic and I decided we had to do this in our home too.  So I did.

 

BUT when installing the new Orbi in my house, I used the Orbi app I'd used before, which was unfortunately still signed in to her credentials.  Therefore, MY Orbi is registered to her.

 

Can you reset my Orbi so I can register it?

 

Thanks!