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ORBI RBR20 router is offline but satellite is online
The problem is ORBI RBR20 router is offline (red dot on app) but satellite is online (green dot on app). This cannot be right. I disconnected the ISP router and connected the Orbi to the Gigibit mode...
Thanks. I suspect that the issue is the Nokia does not provide a "public" IP address to the Orbi, and thus the Orbi thinks it is not connected to the Internet. One clue is that the Nokia provides (4) ethernet ports and seems to be doing "router stuff". (IGMP snooping, QoS, VLAN's)
http://www.goamt.com/wp-content/uploads/2015/08/7368_ISAM_ONT_G-240G-A_AMT.pdf
When searching for information on the Nokia, I came across this post: https://www.reddit.com/r/dubai/comments/a39kc5/du_router_nokia_g240gc_login_credentials/
I understand this is all absurd because the Orbi obviously IS connected to the internet since "it works."
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Orbi:
model: RBR20
irmware Version v2.3.5.26
ISP supplied modem: Nokia G-240G-A
ISP supplied router: Zyxel EMG3425-Q10A
ISP supplied wifi video bridge/extender: Technicolor OWA0130
So as of right now the Orbi (yellow internet port) is connected to the Nokia modem data 1.
The Zyxel and the Technicolor are completely disconnected.
Thanks. I suspect that the issue is the Nokia does not provide a "public" IP address to the Orbi, and thus the Orbi thinks it is not connected to the Internet. One clue is that the Nokia provides (4) ethernet ports and seems to be doing "router stuff". (IGMP snooping, QoS, VLAN's)
http://www.goamt.com/wp-content/uploads/2015/08/7368_ISAM_ONT_G-240G-A_AMT.pdf
When searching for information on the Nokia, I came across this post: https://www.reddit.com/r/dubai/comments/a39kc5/du_router_nokia_g240gc_login_credentials/
I understand this is all absurd because the Orbi obviously IS connected to the internet since "it works."
OK
I did check the app today while at work and the dot was green for an hour or so. Now its red.
I'll let it go for it does seem to be working.
Thanks for all your help