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Forum Discussion
Solved
ORBI RBR20 router is offline but satellite is online
The problem is ORBI RBR20 router is offline (red dot on app) but satellite is online (green dot on app). This cannot be right. I disconnected the ISP router and connected the Orbi to the Gigibit mode...
Thanks. I suspect that the issue is the Nokia does not provide a "public" IP address to the Orbi, and thus the Orbi thinks it is not connected to the Internet. One clue is that the Nokia provides (4) ethernet ports and seems to be doing "router stuff". (IGMP snooping, QoS, VLAN's)
http://www.goamt.com/wp-content/uploads/2015/08/7368_ISAM_ONT_G-240G-A_AMT.pdf
When searching for information on the Nokia, I came across this post: https://www.reddit.com/r/dubai/comments/a39kc5/du_router_nokia_g240gc_login_credentials/
I understand this is all absurd because the Orbi obviously IS connected to the internet since "it works."
Orbi:
model: RBR20
irmware Version v2.3.5.26
ISP supplied modem: Nokia G-240G-A
ISP supplied router: Zyxel EMG3425-Q10A
ISP supplied wifi video bridge/extender: Technicolor OWA0130
So as of right now the Orbi (yellow internet port) is connected to the Nokia modem data 1.
The Zyxel and the Technicolor are completely disconnected.
Thanks. I suspect that the issue is the Nokia does not provide a "public" IP address to the Orbi, and thus the Orbi thinks it is not connected to the Internet. One clue is that the Nokia provides (4) ethernet ports and seems to be doing "router stuff". (IGMP snooping, QoS, VLAN's)
http://www.goamt.com/wp-content/uploads/2015/08/7368_ISAM_ONT_G-240G-A_AMT.pdf
When searching for information on the Nokia, I came across this post: https://www.reddit.com/r/dubai/comments/a39kc5/du_router_nokia_g240gc_login_credentials/
I understand this is all absurd because the Orbi obviously IS connected to the internet since "it works."
OK
I did check the app today while at work and the dot was green for an hour or so. Now its red.
I'll let it go for it does seem to be working.
Thanks for all your help