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Forum Discussion
kyukenmyo
Jul 16, 2020Aspirant
ORBI RBR20 Satellite Constantly Dropping Internet (With High Packet Loss)
Hi everyone! Been struggling with a high packet loss and constantly disconnecting connection between my router and satellite kit. If I turn off the satellite, the packet loss significantly improves, ...
kyukenmyo
Jul 16, 2020Aspirant
Thanks Furry!
The two are about 40 feet away from each other. I have performed two factory resets with no avail. Still the satellite consistently disconnects.
Enabling Mu-Mimo did not help, and somehow implicit beamforming reduced my existing speeds to 10 mbps from 300.
Set 2.4 GHz at manual channel 11, and the 5 GHz on 48. Not sure what neighbors are running, and what software to use to find this.
Disabling Daisy chain didn't help either. IPV6 is already disabled. 40 Mhz only: haven't tried that. I'll try it.
But it seems to be some sort of interference or backhaul being overwhelmed? I am going to try reducing transmit power of both 2.4 and 5 GHz bands to 50% later tonight, as well as maybe roll back firmware to the pre 2.5 version as well.
I've attached the RST statistics log and can supply the debug log if necessary as well. The modem doesn't appear to have any issues, so I am fairly confident this is not a modem (CM600) or ISP problem. :P I'm also running a CAT 5E cable, and have CAT 6 cables coming in by tomorrow.
Does anybody have any other ideas on what I could do to find out the problem?
FURRYe38
Jul 16, 2020Guru - Experienced User
Try moving the RBS a bit closer? Try 5 ft increments.
- kyukenmyoJul 16, 2020Aspirant
Continued to move it closer. The closer it gets to the satellite, I notice the backhaul switches to 2.4 GHz, which of course severely reduces speeds. I have since downgraded firmware to 2.5.30, which is stable by most things I've read.
If the backhaul is switching to 2.4 GHz, could it be that there is interference on the 5 GHz band between the satellite and router? Perhaps I should try turning down the power of the 2.4 GHz transmision to 50%.
Or separate SSIDs? I'm at a loss. Haha
- FURRYe38Jul 16, 2020Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try turning down the power output on the RBR and see...
Has a factory reset been performed on the RBR and RBS? 30 feet should be good. Whats the building material of the home?
- kyukenmyoJul 17, 2020Aspirant
Set to 1 for 2.4 GHz band and 48 for 5.0 GHz. I have two neighboring wifis, but that's it. Signal is not too strong. The building material of the home is wood and brick, I believe. I will try turning down the RBR power output and see... A factory reset has not been performed since I downgraded the firmware today. I believe the firmware will force itself to update if I factory reset and use my phone to set it up.
Managed to go inside via telnet and disable auto update^^
Hmmmm... (And thanks again to Furry for the help)