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Forum Discussion
kyukenmyo
Jul 16, 2020Aspirant
ORBI RBR20 Satellite Constantly Dropping Internet (With High Packet Loss)
Hi everyone! Been struggling with a high packet loss and constantly disconnecting connection between my router and satellite kit. If I turn off the satellite, the packet loss significantly improves, ...
kyukenmyo
Jul 16, 2020Aspirant
Continued to move it closer. The closer it gets to the satellite, I notice the backhaul switches to 2.4 GHz, which of course severely reduces speeds. I have since downgraded firmware to 2.5.30, which is stable by most things I've read.
If the backhaul is switching to 2.4 GHz, could it be that there is interference on the 5 GHz band between the satellite and router? Perhaps I should try turning down the power of the 2.4 GHz transmision to 50%.
Or separate SSIDs? I'm at a loss. Haha
FURRYe38
Jul 16, 2020Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try turning down the power output on the RBR and see...
Has a factory reset been performed on the RBR and RBS? 30 feet should be good. Whats the building material of the home?
- kyukenmyoJul 17, 2020Aspirant
Set to 1 for 2.4 GHz band and 48 for 5.0 GHz. I have two neighboring wifis, but that's it. Signal is not too strong. The building material of the home is wood and brick, I believe. I will try turning down the RBR power output and see... A factory reset has not been performed since I downgraded the firmware today. I believe the firmware will force itself to update if I factory reset and use my phone to set it up.
Managed to go inside via telnet and disable auto update^^
Hmmmm... (And thanks again to Furry for the help)
- FURRYe38Jul 17, 2020Guru - Experienced User
See how that goes.
No a factory reset won't update FW.
- kyukenmyoJul 17, 2020Aspirant
I just set power from 2.4 GHz to 50% and 5 GHz to 75%. The Satellite connected to the Router briefly, but then dc'd and went magenta. It seems to be more on and off here. Backhaul status is good, at 5 GHz too. Hm... Might go back.
Also keep seeing "DOS ATTACK" in the orbi log. Could be Iphones and auto ip stuff.
One thing of note: I had another router which was named "x" before I got my orbi. I set the orbi to the same name and password and all of my devices seamlessly made the transition automatically. This wouldn't be the reason for a problem, could it?