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Forum Discussion
kyukenmyo
Jul 16, 2020Aspirant
ORBI RBR20 Satellite Constantly Dropping Internet (With High Packet Loss)
Hi everyone! Been struggling with a high packet loss and constantly disconnecting connection between my router and satellite kit. If I turn off the satellite, the packet loss significantly improves, ...
FURRYe38
Jul 17, 2020Guru - Experienced User
So you can use prior SSID name and PW on the Orbi. Which is recommended.
So if you turn OFF all wifi devices and just have the RBR and RBS online. Do the RBS keep connected at all?
Almost sounds like the RBS could be faulty.
If you have two RBS, swap them around to see if the problem follows?
kyukenmyo
Jul 17, 2020Aspirant
Really appreciate your help, Furry.
Check this out- I attached the pingplotter map. Lord- it seems to build up and just disconnect after a while. Packet loss is all over the place.! Wow!
I'm going to do another test with just the RBR on pingplotter and see if latency is improved.
Unfortunately, I'd say it's impossible to disconnect all the wifi devices to isolate this until everyone's out of the house. Hm...Does sound like it could be faulty. I don't have another RBS20 at the moment to try this out, but at this point I'm wondering if dropping another 100 on an RBS is worth it or if I should just upgrade to another system (orbi pro or not).
I'll do the packet loss test again with the satellite off just connected to the router to confirm. But yowzas. Do you have any idea what this graph means? Haha