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Forum Discussion
ORBI RBR20 Satellite Constantly Dropping Internet (With High Packet Loss)
Hi everyone! Been struggling with a high packet loss and constantly disconnecting connection between my router and satellite kit. If I turn off the satellite, the packet loss significantly improves, ...
Really appreciate your help, Furry.
Check this out- I attached the pingplotter map. Lord- it seems to build up and just disconnect after a while. Packet loss is all over the place.! Wow!
I'm going to do another test with just the RBR on pingplotter and see if latency is improved.
Unfortunately, I'd say it's impossible to disconnect all the wifi devices to isolate this until everyone's out of the house. Hm...Does sound like it could be faulty. I don't have another RBS20 at the moment to try this out, but at this point I'm wondering if dropping another 100 on an RBS is worth it or if I should just upgrade to another system (orbi pro or not).
I'll do the packet loss test again with the satellite off just connected to the router to confirm. But yowzas. Do you have any idea what this graph means? Haha
LOL. Here is the ping / packet loss test with just the router (mind you the router is quite far away from my computer). Satellite is powered off.
The graph looks extremely clean. One latency spike, and that's it. Two calls with my ISP (suddenlink) confirmed no problems on their end. This looks like it is specifically an Orbi RBS20 problem. I wonder if it's somehow due to interference in the area? Hm...