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Forum Discussion
Orbi RBR20 Security Issue
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new). Has my network been hacked and how to I fix this?
islandsfu wrote:
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new).
Which security tab is that? Tell us where to find it. Browser? Mobile app?
The fact that a device is "registered" to an email adress doesn't mean much.
islandsfu wrote:
Has my network been hacked and how to I fix this?
Unlikely. But we need to know more.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.