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Forum Discussion
islandsfu
Sep 24, 2021Aspirant
Orbi RBR20 Security Issue
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new). Has my network been hacked and how to I fix this?
FURRYe38
Sep 30, 2021Guru - Experienced User
Any progress on this?
islandsfu wrote:
On my security tab someone has somehow changed the email that my Orbi RBR20 system is registered under (which I bought new). Has my network been hacked and how to I fix this?
- islandsfuSep 30, 2021AspirantNope. I have tried everything but the email associated with my security tab remains someone else's. I believe it is on Netgear's side as I have exhausted all angles on mine.
- CrimpOnSep 30, 2021Guru - Experienced User
Sorry, but it is not clear to me what you mean by "Security Tab".
Is this the panel on the Orbi "app" titled Security?
Is it on a page in the Orbi web interface?
- islandsfuSep 30, 2021AspirantYes, the security tab on the app. Which means I cannot access that part at all - and also means the Bitdefender i paid for is not being attributed to my account.