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Forum Discussion
Orbi rbr20 solid red light
My Orbi RBR20 stopped working suddenly. It is showing a solid red light in the power light and no ring light. I have internet on my modem since I can connect my computer but my router is like dead.. n...
If you reset the satellite you have to pair it again. That may be your problem.
Correct, I would like to pair it, but I cannot get it pair. The light I am referring to is the power button light; not the LED ring on the top of the RBS satellite.
By the way: in my frustration I pressed a couple times rapidly on the power button, and all of a sudden, it turned green. However, I still could not get it to sync with the RBR. I tried a factory reset, since at least the light was green now - but that also did not do anything. Even the 'special' factory reset (hold for 30sec - off for 30sec while holding - on for 30sec while holding) did not work, and now I am back at the orange solid light.
Stupid questions:
You are pressing the sync on the router first then satellite?
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Router and satellite power button LEDs:
Solid green. Your Orbi router and satellite are powered on.
Solid amber. Your Orbi router and satellite are rebooting.
Pulsing amber. You must reset your Orbi router and satellite to factory default settings.
Pulsing red. Your Orbi system might need attention.
--------------------------------------------------------------------------------------Thanks so much for your attention, Mstrbig. Just to clarify: I am not even at the pairing process yet. Before I get there, I need the satellite to work first.
As per your below overview of the various colours of the power button, mine is:
"Solid amber. Your Orbi router and satellite are rebooting"
The problem here is that it is not rebooting; it just remains solid amber forever. and does not change. I cannot factory reset the satellite, since you would technically need a green power LED for that first. I am just stuck in amber...