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Forum Discussion
Orbi RBR20 system not connecting with 2.4GHz devices
I have been trying to get an in home camera system set up and have so far tried 2 different systems. Neither will connect with the Orbi network I have set up. I am not tech illiterate, but the solu...
KBean wrote:Ultimately, these cameras (one Netvue and one Yi system) should have set up as easily as my Ring doorbell did. So until there's one out there that does, I'm not even bothering.
Is this Yi camera similar to the one you want to connect?
and, just to "double check" the WiFi password is not shorter than 8 or longer than 20 characters?
Setting Up Your Camera With YI Home App
1.Install YI Home App and create a YI Home Account
2.Power your camera on and click the icon on theupper right corner in YI HOME app to add your camera
3.Select your Wi-Fi network and enter your Wi-Fi password, then select Connect to Wi-Fi
4.Scan the QR Code shown on the app, then select Next once the QR Code has scanned
5.Select Save, then select Start using to finish pairing
6.If connection failed, please push the Reset button and try again
WiFi Settings
1.YI Home cameras will need to connect to a 2.4GHz band network. 5GHz WiFi band is not supported
2.Turning on the location service on the phone if you encounter Unknown SSID issue
3.Encryption mode must be set to WPA/WPA2 (mixed mode) or WPA2
4.Your Wi-Fi password must be 8-20 characters in length
If you have any other problem, please contact us via support@yitechnology.com.