NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
simorame
Mar 25, 2021Tutor
Orbi RBR20 wifi keeps dropping
For the last few months I've been using a Orbi RBR20 router and two satellites in access point mode and until five days ago everything worked smoothly. Unfortunately, after updating the firmware my w...
CrimpOn
Mar 25, 2021Guru - Experienced User
simorame wrote:For the last few months I've been using a Orbi RBR20 router and two satellites in access point mode and until five days ago everything worked smoothly. Unfortunately, after updating the firmware my wifi connection keeps dropping.
When the Orbi is in Access Point (AP) mode, DHCP assignment of IP's is done by the router that the Orbi is connected to, not by the Orbi.
Are there settings on the primary router that restrict "new devices" from connecting?
Do you mind describing the primary modem/router (brand, model)?
Thanks
- simorameMar 25, 2021Tutor
Thanks for the quick reply CrimpOn .
I'm using the modem/router FastGate, provided by my ISP (which is Fastweb in Italy).
You are right about the DHCP assignment, but until now the FastGate worked perfectly well with my Orbi router . I don't remember any wifi connection drop in months. I might be wrong of course, but cannot help thinking that the latest firmware update on my Orbi messed up something, for the connection issues started shortly after.
I've just checked my FastGate settings and I don't think there is any restriction active for new devices. I've always been connecting new devices to my local network with no problem whatsoever.
- simorameMar 25, 2021Tutor
I am wondering if switching the Orbi system from AP mode to router mode might help fixing the connection issue.
The main problem is that I have several devices directly wired to my modem/router. Therefore in order to use my Orbi in router mode I should add another switch to my LAN. I don't know if that might cause further issues, such as slower speed and/or higher pings, assuming that everything else would work fine.
- CrimpOnMar 25, 2021Guru - Experienced User
simorame wrote:I am wondering if switching the Orbi system from AP mode to router mode might help fixing the connection issue.
I do not see that as likely to help. Since the issue arose after updating firmware, my advice would be to download the previous firmware and install it manually.