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Forum Discussion
simorame
Mar 25, 2021Tutor
Orbi RBR20 wifi keeps dropping
For the last few months I've been using a Orbi RBR20 router and two satellites in access point mode and until five days ago everything worked smoothly. Unfortunately, after updating the firmware my w...
simorame
Mar 25, 2021Tutor
Thanks for the quick reply CrimpOn .
I'm using the modem/router FastGate, provided by my ISP (which is Fastweb in Italy).
You are right about the DHCP assignment, but until now the FastGate worked perfectly well with my Orbi router . I don't remember any wifi connection drop in months. I might be wrong of course, but cannot help thinking that the latest firmware update on my Orbi messed up something, for the connection issues started shortly after.
I've just checked my FastGate settings and I don't think there is any restriction active for new devices. I've always been connecting new devices to my local network with no problem whatsoever.
simorame
Mar 25, 2021Tutor
I am wondering if switching the Orbi system from AP mode to router mode might help fixing the connection issue.
The main problem is that I have several devices directly wired to my modem/router. Therefore in order to use my Orbi in router mode I should add another switch to my LAN. I don't know if that might cause further issues, such as slower speed and/or higher pings, assuming that everything else would work fine.
- CrimpOnMar 25, 2021Guru - Experienced User
simorame wrote:I am wondering if switching the Orbi system from AP mode to router mode might help fixing the connection issue.
I do not see that as likely to help. Since the issue arose after updating firmware, my advice would be to download the previous firmware and install it manually.
- simorameMar 26, 2021Tutor
CrimpOn wrote:
simorame wrote:I am wondering if switching the Orbi system from AP mode to router mode might help fixing the connection issue.
I do not see that as likely to help. Since the issue arose after updating firmware, my advice would be to download the previous firmware and install it manually.
Yes, I've just done that, after reading about other users having similar issues following the firmware update. From my smartphone response I'm hopeful things are back to normal. I switched it back to DHCP mode, turned off and on the wifi and so far it picks the wifi connection straight away with no IP address issues. Thanks again for your feedback.
- simorameMar 26, 2021Tutor
Unfortunately it looks like I was too optimistic. Today I went out of the house and when I got back I realized my smartphone couldn't establish the wifi connection and I still get the "unable to assign an IP address" message. It looks like the firmware update hasn't got anything to do with the problem with my phone.
So far the other wifi-only home devices, such as my tablet, are working fine but I'll have to check this evening because in the last five days that's when the wifi connection dropped completely., as if it were a time-related issue.