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Forum Discussion
Orbi rbr20 will not connect to internet
My Orbi was working fine and then it started dropping the internet intermittently. Unplugging it and plugging it back in seemed to work for a while but now it doesn’t as the internet keeps showing as ...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last update?
House is about 260 square
Satellites are a good distance apart
I think I am using auto, not sure where to check this or how to change it but while playing with things for about 5hrs I saw a lot of auto settings
There’s only one neighbor within range showing as another WiFi connection option
The factory reset was set up from scratch has just been done, twice
Satellites are a good distance apart
I think I am using auto, not sure where to check this or how to change it but while playing with things for about 5hrs I saw a lot of auto settings
There’s only one neighbor within range showing as another WiFi connection option
The factory reset was set up from scratch has just been done, twice