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lgreen80's avatar
lgreen80
Follower
Jun 03, 2019

Orbi Rbr20

The ORBI wi-fi option is not showing up on my phone when I go to Settings. What am I doing wrong?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    What phone do you have? 

    Ensure you set up a custome SSID name that you can see. 


    Factory reset the RBR and setup from scratch using a wire connected PC and web browser. 


    lgreen80 wrote:
    The ORBI wi-fi option is not showing up on my phone when I go to Settings. What am I doing wrong?