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Forum Discussion

skymetal's avatar
skymetal
Aspirant
Feb 15, 2020
Solved

Orbi RBR20

I switched internet providers and purchased a Nighthawk X6S AC4000 wifi router.  I also previously had the Orbi RBR20.  The orbi is not connecting or meshing with my new nighthawk.  Can anyone tell m...
  • skymetal's avatar
    skymetal
    Feb 17, 2020
    I ended up calling customer service and had to purchase a plan to get help. Had to reset the orbi router and do the manual setup on orbionline.net. got it to work
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 17, 2020

Any progress on this? 

skymetal wrote:

I switched internet providers and purchased a Nighthawk X6S AC4000 wifi router.  I also previously had the Orbi RBR20.  The orbi is not connecting or meshing with my new nighthawk.  Can anyone tell me why?  I have tried uninstalling the app and doing a fresh reconnect.