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Forum Discussion
Orbi RBR20
Ok. Someone gave me a Orbi RBR20 set how do I get to work if some one else registered it
Hello Lotsoflove,
Welcome to the NETGEAR Community!
To deregister the product the original user must unregister the device from their NETGEAR account and Orbi app.
Please have the original owner navigate to the links below and follow the instructions on how to deregister their product.
Navigate to the link below to unregister the product from the NETGEAR account:
https://kb.netgear.com/000064686/How-do-I-unregister-a-NETGEAR-product-from-my-NETGEAR-account
Navigate to the link below to unregister from Orbi App:
Best,
Kevin
Community Team