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KevinWhibley's avatar
KevinWhibley
Aspirant
May 28, 2021

ORBI RBR350 network Not showing up on PCs but is on other devices.

I have set the system up.
On laptops I can find and connect.

On phones and TV streaming boxes it shows up and connects.
But on three different PC's using tp-link and zyxel wifi dongles it can not be seen.
All PCs are windows 10.
When I first plugged the dongle in it saw it, but with the drivers installed it dissappeared. Without the drivers the speed was very sluggish. 20Mbps.
All other devices are gaining 100Mbps with ease. 
I can see Hidden Network. But not the one I have set up.
Please advise.

4 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    There are dozens of WiFi dongles by these firms.  My guess is it will be more productive to search their support web sites and forums than here in an Orbi forum. The Orbi WiFi is working for other devices, so it's not the Orbi.

     

    Sorry.

    • KevinWhibley's avatar
      KevinWhibley
      Aspirant

      Funny that. TP Link say much the same.
      The fact is the dongle works with all other networks that we have tried. So how is the Orbi set differently.
      If people can suggest dongles they have that work well that would be good.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        KevinWhibley wrote:

        Funny that. TP Link say much the same.
        The fact is the dongle works with all other networks that we have tried. So how is the Orbi set differently.
        If people can suggest dongles they have that work well that would be good.


        This may be a clue.  Do these dongles work on other networks with these PC's?

         

        Which dongles are these?  I have Windows 10 laptop and PC.  If these are inexpensive, Amazon can bring me one to experiment with.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.