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Forum Discussion

gomo25mail's avatar
Sep 17, 2019
Solved

ORBI RBR40 - not seeing BLINK Camera sync module

BLINK Camera sync module worked with previous NetGear router. With ORBI, sync module is not being seen as Attached or in Access Control section. It should at least be seen as blocked, so I can Allow it. Why ?

 

 

  • Found solution: Had to add sync module to new router by pressing broken cloud icon at bottom of cell phone Blink app.

     

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Please provide more information.  Does the new Orbi have exactly the same WiFi name (SSID) and password as the previous WiFi system?

    You have enabled "Access Control" and said to "Block New Devices", correct?  What happens if you (temporarily) turn off Access Control?

     

    • gomo25mail's avatar
      gomo25mail
      Tutor

      Found solution: Had to add sync module to new router by pressing broken cloud icon at bottom of cell phone Blink app.

       

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        If you mark the question "solved", it will show forum users that a solution has been found.