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Forum Discussion
PIX3LPUSH3R
Jan 03, 2020Aspirant
Orbi RBR40 & RBW30 - 5Ghz Disabled
I noticed slower than usual speeds and realized that none of my devices are connecting to the 5Ghz band. I've manually installed the latest firmware for the RBR40 (2.3.5.34) & the Satellite RBW30 (2....
CrimpOn
Jan 03, 2020Guru - Experienced User
Yes, a "factory reset" is a major task on the router. Factory reset of a satellite is not nearly as much effort, since the satellite has no configuration options to mess with. Connect it to the router and it's (supposed to be) "good to go".
One of the experts may have an explanation for how a satellite channel can be "Disabled". In the meantime, there is not much risk to having the router "forget" the satellite, perform a factory reset, and resync the satellite to the router.
- PIX3LPUSH3RJan 03, 2020Aspirant
I will give that I try when I get home. Thank you!
- PIX3LPUSH3RJan 06, 2020Aspirant
Just to follow up, I factory reset and re-added the satellite back (after reset). Still no luck. Out of curiosity, I enabled the Guest Wifi, and was able to connect to 5Ghz that way...so now I'm really confused.