NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR40 2 satellites hard wire internet works but WiFi does not.
I have an orbi rbr 40 and it is hooked up to a Xfinity modem. When I use an Ethernet cable from the Xfinity modem to the computer the internet works. When I have the orbi correctly set up and I connec...
- Ok this is solved.
It was a problem in dealing with Xfinity.
They needed to reset some of the settings that got changed after a power outage and now the system works great.
Essentially the Xfinity modem was acting as a router and not allowing the ORBI to do so.
Hope this helps.
Has the Orbi ever worked properly (wirelessly)?
If not -- or you are not sure -- chances are it has never been configured properly for your location.
If it has worked until recently, can you attribute any action to its failure?
Your clear answer to these two quesitons will be critical before any assistance can be given.
Ok this is solved.
It was a problem in dealing with Xfinity.
They needed to reset some of the settings that got changed after a power outage and now the system works great.
Essentially the Xfinity modem was acting as a router and not allowing the ORBI to do so.
Hope this helps.
It was a problem in dealing with Xfinity.
They needed to reset some of the settings that got changed after a power outage and now the system works great.
Essentially the Xfinity modem was acting as a router and not allowing the ORBI to do so.
Hope this helps.
FYI about Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Glad it was a ISP issue. Please mark your post thread as solved so others will know for future reference.Enjoy. :smileywink:
Bobby2shoes wrote:
Ok this is solved.
It was a problem in dealing with Xfinity.
They needed to reset some of the settings that got changed after a power outage and now the system works great.
Essentially the Xfinity modem was acting as a router and not allowing the ORBI to do so.
Hope this helps.
