Orbi RBR40 cannot update firmware from 1.11.0.20 to 2.6.1.36

Try manually downloading v2.0.0.56 and applying that manually thru the RBRs web page using a web browser and wired PC connected to the back of the RBR. If this applies ok, then you may need 2.2.1.210 before going to the latest FW version available. 

---

plumcloth wrote:
Hi - I'm struggling to get me Orbi RBR40 up and running - hope somebody can help ...

 

I bought it in October 2019 (with an RBW30 satellite), tried to set them up, but couldn't get internet access through the RBR40. I looked at a few forums and tried a few things - without success.

 

I've come back to it today, and still cannot get it to work - after I reset the RBR40 it cycles through blinking white, pulsing white, then solid white, but never gets beyond that.

 

I saw a thread suggested a manual firmware update, so downloaded the latest (2.6.1.36), and tried to upload, but an error message says that the firmware file is incorrect!

 

Another thread suggested upgrading through incremental versions, but I can only see one previous version on the download page. That version is 2.5.1.16 and it produces the same error as above.

 

If I ethernet connect a windows machine to the router (Virgin Media Hub 3.0 in modem mode) internet access works fine - it's only through the Orbi that it's a problem.

 

Had to stop and write this before I launched it out of the nearest window!

 

Hope this makes sense - happy to answer any questions, try anything etc.

 

Thanks,

 

Pete.

 

 

---

 

plumcloth