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Forum Discussion
Orbi RBR40 Disappeared from my network last night during a storm, still can't be seen
Last night there was a loud thunder clap and my home network shut down. I assumed it was the internet connection having gone out from a lightning strike and went to bed. This morning my internet is...
Lightening is great at wrecking electronics. Sadly.
When you reset, did you push and hold it for 7-15 seconds while it was powered on?
Also, try replacing the cable you're connecting to the orbi.
You could even try a 30/30/30 reset. (hold reset for 30 seconds while on, power it off while holding reset for 30 more, power it back on while still holding reset)
your other options are trying tftp/nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
Thanks, I'll try that. My first thought was the lightning, but no other devices upstream or downstream were affected (modem, tv connected to Ethernet from the Orbi), the Orbi was plugged into a surge protector, and the power light never went off. Thanks again for the suggestions!