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Forum Discussion
Orbi RBR40 Disconnect
I have one RBR40 and three additional satellites. This has been running flawlessly for a few years. Recently we have been having issues in that the ORBI disconnects from the modem. Now, it has disconn...
Routers can go bad. Doesn't mean yours has though.
Whats the router actually doing? (led's, ping, etc)
Most of the time the LED is either flashing white, or no light at all. When trying to access via the ORBI app I constantly receive the message “trying to reconnect” or “We can’t find your ORBI”
what happens if you hardwire a pc/laptop into the orbi?
Are you able to access it?
What modem/gateway are you connecting it to?
- Nothing happens when I plug a laptop directly into the ORBI.
The ORBI is plugged into a Frontier router (Arris model# NVG468MQ)The laptop doesn't even show an ethernet connection (not necessarily internet)?
that device from frontier is a modem/router combo device and causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode