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Forum Discussion
Orbi RBR40 dropping upload bonding
I have Spectrum high speed (400 mbps up / 20 mbps down) internet connected to my Orbi RBR40 router via Motorola MB7621 cable modem. I have noticed that periodically my modem lights indicate that the...
Firmware is up to date (v2.3.5.30) and was recently reset without issue. Ethernet cable between modem and Orbi is new, but will look into getting another one. Beyond this, do you have any explanation as to why the Orbi would lose its channel bond? I'm trying to understand the logic process of the Orbi, which continually frustrates me, as I no one seems to be able to explain why the Orbi seems to have various issues that continue from firmware update to firmware update.
The modem LEDS are indicating services with the ISP, not the Orbi. There are UP and Download status LEDs. https://assets.ctfassets.net/0dyo76hkwr49/2zjSwlh6tygA8swOIkaOk8/24a5316c1e4da567e30a3945550cb0b3/27780-EL_revA_MB7621_QS.pdf
Ensure there are no coax cable line splitters in between the modem and ISP service box.
Ensure you using good quality RG6 coax cable between the modem and ISP service box.
Contact the ISP and have them check the signal line and quality up to the modem and check there logs for any disconnections on your line.