Forum Discussion

Guide

Mar 16, 2021

Solved

Orbi RBR40 Drops Internet only on PC devices

Desperate - We have Orbi router RBR40 and 1 Sat RBS40 It has been fine for 2 + years - all through 1 year on 2 students and 2 home workers -- All of a sudden the internet connection is dropping but ...

MattSC
Mar 23, 2021
RS356 Thank you for the additional info all starting to tie together now ,
Currenlty DST OFF - New server for time Identified - Traffic meter OFF - back rev 1 level on Firmware. 48 hours and holding.

AmishBob

Initiate

Mar 19, 2021

Guys, I think it is an issue with the time synchronization going off post DST. I've been having this same issue since DST, but I didn't realize that was when it started until I read this post. I went into the admin section for timezone and it was already off by minutes after a restart. I think it is an issue with the supposed 'netgear NTP'. I manually changed it to us.pool.ntp.org and we'll see if 1. it stays connected and or 2. the time sync issue goes away.

RS356

Tutor

Mar 19, 2021

I was advised to just turn off auto DST and all is still working. For some reason, it would not let me put in another NTP server no matter what I tri

AmishBob wrote:
Guys, I think it is an issue with the time synchronization going off post DST. I've been having this same issue since DST, but I didn't realize that was when it started until I read this post. I went into the admin section for timezone and it was already off by minutes after a restart. I think it is an issue with the supposed 'netgear NTP'. I manually changed it to us.pool.ntp.org and we'll see if 1. it stays connected and or 2. the time sync issue goes away.

MattSC
Guide
Mar 20, 2021
Managed to get back in - Firmware rollback corupted password and question answers - solution - reset via serial number - leave answers to questions blank ! all good ..

followed idea posted by AmishBob - and using NPT server he identified - lets see how it goes - All my troubles started with DST - time was first thing I looked at but I guess just after a reeboot it looked reasonable.
- MattSC
  Guide
  Mar 22, 2021
  So after changing time server - ran okay for ~36 hours then dropped again - reeboot at 11pm Sunday - Better so waitining to see what happens
  Hows it going for you after turning off DST
  - RS356
    Tutor
    Mar 22, 2021
    MattSC wrote:
    So after changing time server - ran okay for ~36 hours then dropped again - reeboot at 11pm Sunday - Better so waitining to see what happens
    Hows it going for you after turning off DST
    
    So you have unchecked DST and put in a new NTP server? Mine has been fine except when I thought I would check to see if enabling DST would work but it didn't. Dropped my PC but other things kept working as before