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MattSC's avatar
MattSC
Guide
Mar 16, 2021
Solved

Orbi RBR40 Drops Internet only on PC devices

Desperate - We have Orbi router RBR40 and 1 Sat RBS40 It has been fine for 2 + years - all through 1 year on 2 students and 2 home workers -- All of a sudden the internet connection is dropping  but ...
  • MattSC's avatar
    MattSC
    Mar 23, 2021

    RS356   Thank you for the additional info all starting to tie together now ,

    Currenlty DST OFF - New server for time Identified - Traffic meter OFF - back rev 1 level on Firmware. 48 hours and holding.  

     

     

RS356's avatar
RS356
Tutor
Mar 19, 2021

I was advised to just turn off auto DST and all is still working.  For some reason, it would not let me put in another NTP server no matter what I tri

AmishBob wrote:

Guys, I think it is an issue with the time synchronization going off post DST. I've been having this same issue since DST, but I didn't realize that was when it started until I read this post. I went into the admin section for timezone and it was already off by minutes after a restart. I think it is an issue with the supposed 'netgear NTP'. I manually changed it to us.pool.ntp.org and we'll see if 1. it stays connected and or 2. the time sync issue goes away.


ed

MattSC's avatar
MattSC
Guide
Mar 20, 2021

Managed to get back in - Firmware rollback corupted password and question answers - solution - reset via serial number - leave answers to questions blank !  all good ..

 

followed idea posted by AmishBob - and using NPT server he identified - lets see how it goes - All my troubles started with DST - time was first thing I looked at but I guess just after a reeboot it looked reasonable.

 

  • MattSC's avatar
    MattSC
    Guide
    Mar 22, 2021

    So after changing time server - ran okay for ~36 hours then dropped again - reeboot at 11pm Sunday  - Better so waitining to see what happens 

    Hows it going for you after turning off DST

     

    • RS356's avatar
      RS356
      Tutor
      Mar 22, 2021
      MattSC wrote:

      So after changing time server - ran okay for ~36 hours then dropped again - reeboot at 11pm Sunday  - Better so waitining to see what happens 

      Hows it going for you after turning off DST

       

      So you have unchecked DST and put in a new NTP server?  Mine has been fine except when I thought I would check to see if enabling DST would work but it didn't.  Dropped my PC but other things kept working as before

      • PeteNH's avatar
        PeteNH
        Aspirant
        Mar 22, 2021

        On Friday night I unchecked DST and added a new NTP server and everything has worked normally since then for the past few days.  Hopefully that did the trick.  Thanks for the suggestion!