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Forum Discussion
kproth
Mar 20, 2019Tutor
Orbi RBR40 firmware V2.3.0.28 - faster crash
Way to go Netgear! The previous firmware update (2.2.1.210) would last for a few days before locking up WiFi and requiring a reboot. Now, with 2.3.0.28, it locks up (and wants to be reconfigured fr...
kproth
Mar 31, 2019Tutor
Thanks for the suggestion. I proceeded to upgrade to the new latest firmware (2.3.1.44) and after upgrading both RBS40 and RBR40 I did the recommended factory reset. But I can't even give it enough run-time to see if that helped. First of all, they seem to have removed the ability to override the DNS servers if I'm obtaining an internet IP via DHCP. So I can't use SafeDNS with the new firmware. Secondly, I enabled Circle successfully, but it turned itself back off after just a few minutes. I tried 2 more times, and then gave up and rolled back (again) to 2.4.1.16.
FURRYe38 wrote:
Please do a factory reset on the system and setup from scratch.
FURRYe38
Mar 31, 2019Guru - Experienced User
Do you can't assign any custom DNS on the RBR40 under Advanced tab/Setup/Internet or WAN in v44?
kproth wrote:
Thanks for the suggestion. I proceeded to upgrade to the new latest firmware (2.3.1.44) and after upgrading both RBS40 and RBR40 I did the recommended factory reset. But I can't even give it enough run-time to see if that helped. First of all, they seem to have removed the ability to override the DNS servers if I'm obtaining an internet IP via DHCP. So I can't use SafeDNS with the new firmware. Secondly, I enabled Circle successfully, but it turned itself back off after just a few minutes. I tried 2 more times, and then gave up and rolled back (again) to 2.4.1.16.
FURRYe38 wrote:
Please do a factory reset on the system and setup from scratch.
- kprothMar 31, 2019Tutor
FURRYe38 wrote:
Do you can't assign any custom DNS on the RBR40 under Advanced tab/Setup/Internet or WAN in v44?
Correct. The option to use custom DNS servers is grayed out, unless I change the Advanced/Setup/Internet -> Internet Ip Address option to "Use Static IP Address". Which isn't a good option seeing as how I don't have a static IP address.
- FURRYe38Mar 31, 2019Guru - Experienced User
Something I would contact NG support about. This should not be happening.
https://www.netgear.com/mynetgear/registration/login.aspx
Others are not seeing this. Possible bad system or RBR.
What is the Mfr and model# of the ISP modem the NG router is connected too?
- kprothMar 31, 2019Tutor
I will attempt to get a hardware replacement due to the Circle feature not staying active. Thanks for the suggestion.
However, I fail to see how bad hardware would cause a change in the Web UI (to not be able to switch to custom DNS).