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Forum Discussion
Orbi rbr40 is dead after 6 months
My Orbi RBR40, about 6 months old, seems to have bricked itself. A couple weeks back it just stopped working. The green power light was on, but networking was not functioning. I turned it off for a ...
Warranty.
Most places have at least a year. If it is registered with Netgear go down the "RMA" road.
Do not be fobbed off by anyone trying to sell you a support contract because your 90-days of free support are over.
In some cases, and countries, the process begins with the outfit that sold you the device.
Thanks! I did figure out it is still under warrenty. Spent more than 30 minutes for them to tell me they'd give me an RMA but they don't make this model any more so now I have to wait until they get one in. /sigh Fortunately I have another wifi router I can use in the meantime.
I would have asked about a upgrade to series 50.
Glad it's under warranty though.
Good Luck.
Zootness wrote:
Thanks! I did figure out it is still under warrenty. Spent more than 30 minutes for them to tell me they'd give me an RMA but they don't make this model any more so now I have to wait until they get one in. /sigh Fortunately I have another wifi router I can use in the meantime.
