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Orbi RBR40 issues updating Samsung devices
I have a very strange issue that has recently started. Not sure when it started but I cannot seem to correct this issue. The issue is, I cannot get some of my Samsung devices to connect to the firmar...
Just to update this post. I installed an older router/ap in place of the Orbi and I was experiencing the same issues. I contacted my provider and swapped out the modem. Changing the modem (only a modem) has corrected this issue.
Thanks for all of the feedback.
I can confirm this issue also exists on the RBR50. Neither my Samsung Galaxy Note 9 or Galaxy Tab S4 can connect to Samsung update servers when connected to the Orbi hotspot at home. It works on any other wifi hotspot (including my old wifi router). I have replaced the Orbi with a new one at my local Best Buy store, performed several factory resets, tried using Orbi without the Sattelite turned on to no avail. Additionally I am also having performance issues when the Orbi is put in AP Mode (I have a support case open for that issue already). I wonder if these problems are related in the Orbi software somehow. Its been a frustrating experience with this Mesh wifi system and am regretting not going with either a Cisco or Ubiquiti access point.
I've also got a support case open with Netgear on this issue. They are trying to reproduce the issue with the config that i uploaded with my ticket.
Once i get an answer from them I'll update this post.
Once i get an answer from them I'll update this post.