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robertkat's avatar
robertkat
Follower
Oct 16, 2020

Orbi RBR40 Keeps Rebooting

My router keeps rebooting. We loose internet, I walk over to the router and it is flashing white ring, in about 2 min we are back online. It just started doing this a couple days ago, and does this 5-10 times a day now. 

2 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 16, 2020

    Has a power off for 1 minute then back on been performed since last update?
    Has a factory reset and setup from scratch been performed since last FW update? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Any Wifi Neighbors near by? If so, how many?

     

    Is Armor or Circle enabled? 

     

     

  • fmalloy's avatar
    fmalloy
    Luminary
    Oct 16, 2020

    My RBR20 did this soon after I bought it. I tried everything (resets, different power supply, change settings, etc.) but it would just spontaneously reboot about once or twice a day - yours is more frequent. 

     

    I ended up opening a case with Netgear and they sent me a replacement router (albeit a USED one with a really old serial #!), and that one has been solid, except for the fact that the speed drops after a few days and I have to manually reboot it, but that's another story...

     

    Probably a defective unit. I hope yours is still under warranty. If not, I would call it a loss and buy a non-Netgear router. I've had two different Netgear models (Nighthawk and Orbi) and both have given me trouble.