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DenAnd's avatar
DenAnd
Aspirant
Aug 31, 2021

Orbi RBR40 need to re-sync at least 1 times a day as wi-fi disconnects & magenta lite flashed

Changed my modem to 1GIG Altice 6d60e1 (modem has builyt in wi-fi) from ARIS ™ 1602 Modem 400ms (Orbi worked fine with Aris). Have hard wired satelites & computers, IP Phone that all work OK. Wi-Fi is what needs re-sync  at least once a day & then works immediately. 

3 Replies


  • DenAnd wrote:

    Changed my modem to 1GIG Altice 6d60e1 (modem has built in wi-fi) from ARIS ™ 1602 Modem 400ms (Orbi worked fine with Aris). Have hard wired satelites & computers, IP Phone that all work OK. Wi-Fi is what needs re-sync  at least once a day & then works immediately. 


    Altice 6d60e1 does not seem to be a model number. 

    Is this Altice in router or "passthrough" mode? 

    Is the Altice WiFi enabled or disabled?

    When the Orbi turns magenta:

    • Is it just for an instant, or for some time?
    • While the magenta light is on, wired devices continue to have full web access?
    • DenAnd's avatar
      DenAnd
      Aspirant

      Modem is UBC1326 you can not disable WiFi on modem

      • CrimpOn's avatar
        CrimpOn
        Guru

        My searches on UBC1326 have not turned up much. Certainly have not found a way to log into the unit, which is surprising. One would have thought the ISP would allow customers to log in and change the WiFi SSID.

        Surely there are other DOCSIS 3.1 gigabit modems that are compatible with your ISP?