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Orbi rbr40 new printer can’t find the WiFi network
I just brought a new Canon printer TS8370 and the printer can’t search my home WiFi network. Network around my place is able to find. Anyone has any ideas what is the possible issue? Thanks.
Yes, different WiFi channels in different countries is one of those things I never think about. The printer is probably programmed to look for channels 1-11 and you live in a location that allows 12 & 13. With the Orbi set to "Auto", it could very well see that 12 or 13 has less radio interference and pick one of them.
Wow, are you ever screwed! I just spend 20 minutes trying to make sense of the Canon TS8370 User Manual. I have never seen so much confusing claptrap. http://gdlp01.c-wss.com/gds/6/0300036856/01/TS8300ser_OnlineManual_Win_EN_V01.pdf
My "guess", and this in ONLY a guess, is that Canon expects the user to configure the printer by
- Connecting to the printer's own web page (see page 62) which appears to be BJNPSETUP with a smartphone, or
- Installing their IJ Network Device Utility program which somehow searches for the printer.
What I had expected to see was directions to open the touch screen on the printer, tap on some sort of "Setup" icon, and follow the directions.
I sure hope that Canon has some form of user support.